Originally posted by @Account Closed:
#1 - Do you even know what a window sill is? The reason I question that is because you stated:
"A window that had a large sill was to be trimmed out (to match another window)."
and then later,
"I provided him a photo showing that the a window sill was present prior to their work – proof that the jamb was their installation"
Those two statements pretty much show you don't know what your saying. Aside from that, your story says there was an existing window with a large sill that didn't match others in the house and you wanted the one window re-trimmed to match the other. After they re-trimmed it, not complaining that it didn't match the other, you instead complained that the trim did not align with the counter. The question is then, did it ever??? And if the trim could not be fudged to make it look right (assuming they did their best), do you have any idea of what would be needed to make it right? We are not talking about a small amount of work.
#3 - As far as the toe kick...OMG...it's toe kick. It's not terribly expensive nor is it difficult to install. I find it amusing/strange any argument has arisen over it whatsoever. Though, you did mention your floors are crooked. I wonder, did you expect the toe kick to hide or fix that?
Thanks for your response - was hoping to get a contractor's perspective on this as well. I am, by no means a construction expert, but I still do think my comments were accurate - just maybe not well explained. I'll use this photo as a reference for what I'm talking about. The window in question had a sill, head jamb, and the side jambs already in place (no trim/casing). The window on the other side of the fridge had jambs all around, with no casing. They replaced the sill with a jamb so that casing could go all around it. The casing is barely half an inch off the countertops, so it would look bad it it wasn't level with it. But, when they installed the jamb, it was at angle (likely, as you pointed out, because the window itself was not perfectly level). I watched him make the repair - jamb was removed, shims went in to level it, and then the jamb went back in, now level countertop and casing that he put in afterwards.
As for the toe kick, we needed a larger one because my floors slope towards the center of the home (100 year old house that had structural repairs completed two years ago). Because the cabinets need to all be level for the countertops, in one area, they had to jack up the cabinets almost 1.5 inches so everything was level. The larger trim was used so that you wouldn't see the top of it and into the lower cabinets. I agree this isn't a big deal, but he's trying to charge me nearly $200 for a 2 foot piece.