@Jay Hinrichs this has already been a three month long process in which I have been told the refund was approved and given three separate dates that I was to have the whole refund in hand. All these dates have come and gone with zero refund.
This is also on the heels of their update call last night where one of the focal pitch points was discussing the "millions and millions and millions" liquid in place to purchase more properties. Like I said before - if I, as an individual investor, can make the fee payment at once, how can RADD, as an entity with that type of professed liquidity, not refund the exact same amount - not more, not less - at once? They've had that money from me since August.
This isn't a foolish line in the sand that I'm drawing, I'm dealing with a pattern of unfulfilled promises, unresponsiveness, and delays without even an attempt at explanation that put me in the position of having to act as if nothing being said is real.
@Dutch Mendenhall wrote on this same thread 18 days ago (and hasn't replied to anyone on here since):
"I want to assure you that your refund has been approved, and steps are being taken to expedite the process. As of now, the refund is scheduled to be issued soon. I apologize for the lack of communication and for the inconvenience caused by the delay.
Transparency, responsiveness, and reliability are indeed core values for us at RADD, and I am committed to ensuring that your concerns are addressed promptly and efficiently."
It's one thing to say the right things, but you actually have to follow through for the words to have any meaning. All I'm asking for is that actual follow through.
