Originally posted by @Mike Dymski:
Two choices (1) get used to it and just follow up and ensure the work is completed according to contract and (2) scale so you can have others deal with it. It's just part of the business. I did #1 for a while and then HAD to move to #2.
Side note...over the next 10-15 years, automation is going to displace workers and drive construction labor costs down as workers move into the trades.
Is "get used to it" really the top answer? We just went through an ordeal where the lack of quality of the work costed THOUSANDS of dollars in repair costs, holding costs and lost time on the listing. Potential buyers who loved the design of the house lost faith in the workmanship, and we've ending up selling WAY below what the property should have been worth. We didn't get what we paid for, and the only answer in this industry is "get used to it"?
My business partner wants to take legal action against the contractor. I said something similar to your "get used to it" stance at the thought of suing, but the more I read, over and over again, about investors/homeowners being taken advantage of by poor workmanship I just wonder is there a way to hold contractors accountable other than to not use them again and learn from your mistakes?