All Forum Posts by: Christin Knight

@Aaron K., if I may, I'd like to explain our business model, and how we make money. 

We are a licensed CA and TX Broker, Property Manager, and Private Money Lender. In our CA markets, San Antonio, and Austin, TX, our licensed agents are Marshall Reddick employees, and we have our own in house property management. 

While we are working on expanding into all 16 of our markets, outside of those noted above, we currently depend on 3rd party Realtors and 3rd party management teams. These are independent "partners" that we've worked with and have built relationships with for years - some of them several decades! These are our trusted buyer's agents who work with our clients as their representation, and "boots on the ground" when purchasing properties. When one of our buyer's agents represents one of our buyers in a purchase, the commission that is paid by the seller, is split with us once the transaction closes. 

There is no requirement to use our preferred 3rd party managers or lenders, we simply offer this referral service to our clients who do not have the time or desire to research hundreds of options on their own, and prefer to work with our trusted teams that we've vetted, and worked with on hundreds of transactions. We encourage our clients to research the teams we refer, and perform their own due diligence to ensure it's a good fit. 

@Jonathan Vince it was a pleasure speaking with you this morning, and I greatly appreciate the opportunity to earn your business. Please don't hesitate to reach out with any questions or concerns you have as you continue researching our company.  Looking forward to meeting you and your wife on Saturday at our event. 

-Christin

@Account Closed, thank you so much for sharing your experience working with me and our team. It was truly a pleasure working with you on your acquisition. I'm so glad you were able to fly out to our Indianapolis, IN market, and meet the team first hand prior to purchasing, and that the transaction was quick and smooth. Thank you so much for allowing me to be a part of your investment journey! Looking forward to the opportunity to work with you again in the future! - Christin

@Katherine Mckean, I just tried looking you up in our CRM software and I don’t see your name anywhere in our system, not even anyone with that last name. We keep track of every single person we’ve ever had any contact with (called in, attended events, created an account on our website, etc.) It doesn’t appear you’ve had any interaction with us, and our CRM goes back to the early 2000’s. Maybe it would be helpful for you to read my detailed comments again above. You would realize that “Reddick” is not the name of our company, and we have been under new ownership since 2014. I think it is best practices to familiarize yourself with a company before making harsh accusations. I’d also like to encourage anyone reading this to give their feedback and honest opinion of any of our live or online events, as they are all free and highly informative with no sales pitches whatsoever. It sounds like Katherine is confusing us with another company or one that no longer exists. 

@Account Closed, no problem at all and thank you for allowing me to clarify who we are and what we do. There are several other posts on BP about our company that are much more recent. This one just happens to be very old which is why no one from our company responded until now, so thank you for your post which allowed me to clear the air. For several years we were conducting monthly events in San Mateo, and we have been talking about bringing that location back so you may see that in the near future on our Meetup page. We also conduct monthly events in San Jose/Cupertino as well as Fremont/Oakland/Walnut Creek although those locations may not be convenient for you. I’d also take a look at our webinars which we do online every couple weeks in case you can’t make the live events. Hope to see or talk to you again in the near future!

Hi @Account Closed, that’s incorrect. We are NOT a turn-key company. We are a licensed CA Broker, Property Manager, and Private Money Lender. You most likely worked with a Realtor when you purchased your properties, I hope. When you work with a Realtor/Broker, their commission is set and paid by the seller, not you. If you work with us to buy or manage property in CA, we act as the fiduciary and generate our revenue from the close of escrow and management fees just like any broker or property manager. Outside of California we have a network of 3rd party Realtors that we have built relationships with for years. When they represent our clients, they receive a commission (once again set by the seller) that gets split with us once the deal closes. You pay the same amount for the home as you would with a Realtor you find on your own. We have two Representatives in Tennessee that provide rehabbed properties, but the rest of our teams are all buyer’s agents that can help you find anything you want in their respective markets. If you take a moment to hop on our website, you will see hundreds of properties in 15 different markets across the US. Some are turn-key, some are not. Some are new, some are old. Some are single family, some are multi-family. The best way to look at our website is like an Amazon marketplace for investors, providing opportunities for investors of all types from A-Z. The properties are hand-selected by our Regional Reps i.e. 3rd party agents in each market, then reviewed by our in-house underwriters before being uploaded to our website.

My advice from one investor to another is to take the time to research each individual or company you talk to, look them up on Yelp (and Zillow if they are a licensed Realtor) and don’t try to do everything on your own. We are talking about the largest investment most of us will ever make in our lives, and one that takes a professional and dedicated team to help you succeed. Who you work with will determine the success of your real estate portfolio more than where and what you purchase. I hope this clears the confusion, and I wish you both the very best. 

Hey @Alex Craig, I appreciate where you're coming from and that might make sense for most "affiliates," however we are not just an affiliate. We are a licensed California Broker, Property Manager, and Private Money lender. We represent buyer and seller, landlord and tenant, and borrower and lender. Outside of California, we have a small network of licensed 3rd party Realtors and Property Managers in 10 different markets, each one licensed in the state they do business. We actually only work with 2 turn-key providers, one in Memphis and one Clarksville. Outside of those two markets, we work with licensed agents who can help our clients buy or sell any type of residential property possible in their market, turn-key or not turn-key.

My Role as a Real Estate Advisor is completely unbiased to the location our clients buy, the type of property they buy, and how they buy it. We use in-depth methodology to determine the financial goals of each individual and build a long-term investment plan that fits their unique situation. The best part is, we do all of this complimentary. Not just to attract new clients but build a life-long relationship with them until they will their properties down to their heirs. We started in 1979, and will be around for a lot longer. Our services are equally as valuable to seasoned investors as they are to beginning ones, and many of our clients who purchased property with us in the late 90’s and early 2000’s have been selling their properties over the last several years as they are at that point in their life where they are ready to exit out of real estate.

In regards to the turn-key company we work with in Memphis, there is no padding and the price on their website and in their marketing is the price you pay whether you come through Marshall Reddick or you find them on your own. That was a major sticking point for us years ago when we chose them. I'm sure we could go back and forth for days, but we could probably get a lot more insight by looking at each other's websites. Thanks for the commentary, and I look forward to talking to you next time.

Hi @Alex Craig, I appreciate your comment however you seem to be misinformed about our business model. The turn-key providers that we work with price all of their homes the same whether we provide the client or the client finds them on their own. That is one of the many benefits to working with us, there’s no additional cost to the investor and they get invaluable, unbiased coaching and advice from Advisors like me for absolutely no cost. Moreover, I would never tell an investor not to do any due diligence, and I think it is important for the investor to vet whoever they are working with so they feel more comfortable, whether it be a broker, property manager, turn-key provider, etc. Simply telling someone not to vet a company because they are a referral from a trusted source is a little unreasonable in my opinion. By the way I am familiar with your company, and it’s nice to meet you albeit it online. I would recommend checking out the FAQ section on our website so you are more familiar with our firm. Wishing you the best.

Hi @Patrick Shawn Faherty, nice to meet you. I understand you are working with my colleague Parker Roberts, one of our excellent Real Estate Advisors. I have personally purchased 4 investment properties with Marshall Reddick....two new construction SFH's in Indianapolis that I purchased in 2011/2012, a turn-key home that I purchased in Memphis in 2013, and a newer construction duplex in Lehigh Acres, FL that I purchased in 2015. After several years of being a client of MRRE I was fortunate enough to become a Real Estate Advisor myself. In response to your question, I encourage you to read that thread. In the thread you'll read that Marshall Reddick, the person, who retired 3 years ago, was hit harder by the real estate crash of 2008 than just about anyone. I can tell you that there was never a class action lawsuit, and the Chapter 11 restructuring that went into effect in 2009 ended in 2014. Today, our company is owned and operated by Ross Nelson and Scott Pastel. I encourage you to look both of them up on LinkedIn if you'd like. They purchased the company in 2014 when Marshall retired. I'd also recommend reading some of the 55 reviews on our Yelp page, and the over 60 reviews on our Zillow team page. Lastly, I'm sure Parker would be happy to personally connect you with as many of our clients as you'd like to speak with directly. We take extremely good care of our clients, and there are hundreds of case studies both online and offline to show for it. Thanks for your question and we are happy to address any concerns you have.

Hi @Israel R, it was a pleasure working with you as your Marshall Reddick Advisor on your first investment property you recently purchased in Fishers, IN! I see that your home is currently advertised at $1,295 even though we had conservatively put $1,250 in our rental projections. I hope you find it helpful that we included a 20% reserve estimate for maintenance and vacancy, and even if the property rents for the $1,250 that we projected you will still get over $100/month positive cash flow. I want to reiterate that our preferred partners i.e. local property management are 3rd party referrals and as I mentioned to you these are simply recommendations that we have worked with in the past, however you have the ability to choose them or go with your own option. It’s still only been 6 weeks since you closed escrow and even less since the repairs have been finished, so let’s give it some time before drawing any conclusions. I am totally fine with you choosing another option though if it’s what is best for you. Please know that Marshall Reddick has no interest in which property manager you choose, and I am here to help if you would like other options at any time. I look forward to helping you optimize the performance of your new rental property and continuing to build your portfolio for years to come.