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All Forum Posts by: Chris F.

Chris F. has started 32 posts and replied 71 times.

Quote from @Lauren Robins:

Yes, exactly! Let me know if you have any other questions. I LOVE talking about this stuff.

 Same, automation FTW. Thank you for the detailed info!

Quote from @Lauren Robins:

What you're experiencing is a very common challenge when managing multiple properties and using a single credit card to pay for utilities across them. When the credit card statement simply shows generic charges like “SCE” or “SoCalGas,” without indicating which property each charge is for, it creates a manual and error-prone reconciliation process. Professional property managers have developed systems to handle this more efficiently and accurately.

Top-tier operators typically ensure that each property has its own dedicated utility account. Even if all accounts are paid using a single credit card, having a unique account number tied to each property allows for easier matching of charges to addresses. Many property managers also request that utility providers send monthly PDF bills to a centralized email address, which can then be uploaded into property management software like AppFolio or Buildium.

In fact, property management platforms like AppFolio, Buildium, and Propertyware often support utility billing workflows. These platforms allow you to upload bills and assign expenses directly to the correct unit or property. Some even integrate with third-party utility billing services like Conservice or SimpleBills. These services automatically retrieve bills from providers, match them to the correct property via account numbers, and sync the charges into your accounting software. While they do charge a fee, they save significant time and reduce the risk of mistakes—especially helpful during audits or year-end accounting.

For those who don’t use integrated software, some managers add internal job codes or property numbers in the memo field when making payments via online portals or bill pay systems. This creates a reference trail that simplifies matching expenses during reconciliation. While this method doesn’t fully automate the process, it adds a layer of clarity that saves time down the line.

When no automation is in place, managers often fall back on downloading all utility bills each month and manually logging them into a spreadsheet or accounting system. Each charge is assigned to a property based on the utility account number. This process can work if your team is organized and follows a clear set of procedures—many property managers delegate this task to a virtual assistant or bookkeeper.

Note: This information is for educational and informational purposes only and does not constitute legal, tax, financial, or investment advice. No attorney-client, fiduciary, or professional relationship is established through this communication.

Ah, that clarifies things. So theoretically, if a single company card is used to pay all the bills, the property manager could provide an email intake system that parses the utility account number and matches it to the correct property. That property would then show an outstanding invoice until the utility charge hits the credit card. After that, the property manager could bill the property or owner as a reimbursable expense.

Hey folks —

Question for those who either self-manage at scale or work with professional PMs.

If you have multiple properties and the property manager pays all utility bills (e.g., SCE, LADWP, SoCalGas) using a single company credit card, how do they accurately track which utility charge belongs to which property?

The issue I’m running into is this:

The credit card statement just shows multiple charges to “SCE” with no reference to which address it’s for. Then the manager has to manually cross-check each SCE charge with each property’s bill, which is time-consuming and prone to error.

Curious how top-tier managers handle this:

  • Is there a system in place to match each charge automatically?
  • Does accounting software (like AppFolio, Buildium, etc.) help with this?

Just trying to figure out what the best operators do to keep this clean and audit-proof.

Post: Advice on Structuring Fees as a New Property Manager

Chris F.Posted
  • California
  • Posts 74
  • Votes 16

Thank you both so much for the detailed replies

A few questions related to Accounting if you don’t mind

1. Do you recommend separate bank accounts for each property, or does a single account work better?

2. For purchases made on a credit card, is it best to use separate cards, or are there good methods for tracking expenses by property?

3. Are there any banks you’d recommend that make it easy to manage multiple accounts or integrate with property management software?

Post: Advice on Structuring Fees as a New Property Manager

Chris F.Posted
  • California
  • Posts 74
  • Votes 16

Hi everyone

I’m planning to start a property management company and would appreciate some advice on setting up my fee structure. I’m looking to understand industry standards and best practices. Here are some of the main questions I have:

1. Percentage of Income: What percentage of monthly rental income do property managers typically charge? Does it vary depending on property type and unit count (SFR vs Multifamily, vacation rentals vs. long-term rentals)?

2. Placement Fee: Do you recommend charging a full month’s rent for new tenant placements? If so, how has this worked for you in terms of value to the owners and as part of your overall fee structure?

3. Additional Fees: Are there other fees I should consider, such as maintenance coordination, lease renewal fees, or vacancy fees? Any insight into what’s commonly accepted would be great.

Thanks in advance for any tips or experiences you can share. I want to ensure I’m offering fair pricing for owners while building a sustainable business.

Quote from @Chris Seveney:

@Chris F.

I like to track job with/losses and median income for that area as well.


 Interesting! Where do you track that?

If you were to prioritize the following list from most important to least in any given time period:

  • Mortgage rates
  • Count of Properties for Sale
  • Average Property Sale Price
  • Average Property List Price
  • Average Sale to List Price Ratio
  • % of Sales Over/Under List
  • Days to Close (DOM)
  • Count of Properties Sold
  • Count of Properties with a Price Cut

As a second question. Do you track these on the daily, weekly, monthly, or annual timeline?

Also if I am missing anything please add it in as a new metric!

Thank you. Does he work on a % of collected money or retainer?

We have a tenant who has skipped rent and caused damage. We are looking to work with a collections company to recover owed money from them. Unfortunately most collections companies only work with large corporations that provide consistent business. Does anyone know of a smaller time company we could work with?

Post: Average cost for attorney to evict

Chris F.Posted
  • California
  • Posts 74
  • Votes 16

As the title states how much is it usually to go through an eviction with an attorney? Specifically for unpaid rent.