Hello Bigger Pockets!
My wife and I acquired a 6 unit apartment building in July of this year. Three of the units were empty when we purchased it. One of the three units was fully renovated and we rented it immediately after taking possession and the other 2 units needed renovating and have been working on one of them since. That unit is now ready to rent and will be starting to work on the final unit. We self mange the property which can be rewarding but can be very frustrating at the same time.
The most frustrating piece that we have run into so far is showing the unit to prospective tenants.
The first unit that we rented we did all private showings. We had 40 people reach out to us being interested, booked 15 of those people and only 4 people actually showed up for their appointment that they booked with only one application!
The second unit that we have that we are in the process of renting we scheduled an open house and tried to limit the number of private showings to those who couldn't make it to the open house to try to eliminate the wasted time we had the first time. The open house was a complete bust no one showed up and we sat there doing paperwork for 2.5 hours. (Good time to get paperwork completed) One of the private showings that we had scheduled because of not being able to make it to the open house didn't show up today.
Trying to get these two units rented has really shown us that people just don't follow through with what they schedule to do in their life. Both of us were raised that if you said you were going to do something you did it or gave notice that it wouldn't happen for a specific reason. I guess the world just doesn't work like that any longer...
The question that I have for everyone is what does everyone else do to show their properties to eliminate as many no shows as possible and to keep as much of your time as possible?
If you do an open house how long do you do it for and how far advance do you advertise?
If you do private showings how do you try to ensure that they actually show up? How long do you wait prior to leaving if they don't show up?
Do you collect the application and application fee prior to showing or after?
Anything that we should try different next time to have better success?
We are located in southwest Ohio which makes it harder to rent units in the winter which is why we are having some issues this time but the first unit we did was in July which I would have thought would have been a large rental month.
I would appreciate any help that you are able to give us to try in the future.