Quote from @Catie Fihn:
Is it worth it to hire a cold calling company instead of doing the cold-calling myself? The company I am considering states it would call for 4 hours per day, 20 hours per week, and generates an average of 6 leads per week. I have never cold-called before, so unsure if I should do it myself or go straight to hiring someone out. Looking for the pros and cons of both. Thanks!
@Catie Fihn I have ample experience with all of the outbound marketing channels, as I've been wholesaling full time since 2015. An important metric to track is how many leads it will take to get one property under contract from cold calling. Based on my company's metrics, we're averaging 100 leads to 1 contract with cold calling. In new virtual markets or cities where the median sales prices of homes are over $400k, it takes 200 leads to get a deal. In 2024, our cold callers averaged 1.5 leads per day, and I had 40 callers on my team.
Let's answer an even more pertinent question: How long will it take to get a contract from cold calling? On average, it took us 60 - 90 days for the hot leads to convert into a contract in 2024.
If the agency you're using will generate 6 leads per week then you'll realistically get your first contract in 4 months.
Because of these abysmal contract timelines, I'm not suggesting my JV partners or clients utilize cold calling as their primary marketing channel. It was my main marketing channel from 2019 - 2023, but cold texting has since replaced it.
You can get the same lead volume from one day of texting 5,000 sellers as you would with 5 cold callers dialing for a month. At $5 per hour per cold caller, on the low end, your labor expenses will be at $4,000 per month. Texting 5,000 sellers at .0075 cents per text will cost $37.50, and this will generate roughly 50 leads per day. Additionally, the leads from texting are more motivated.
If you're considering cold calling, I would treat it like direct mail - you must go all in on it or else it doesn't make sense as a marketing channel. A part time caller, even on a very targeted and motivated list, will not generate enough leads to get a property under contract in the next 30 days.
I really do not like being the bearer of bad news, but I've seen so many investors go down the marketing route you're taking, and they end up spending all their hard-earned money on methods that do not work well. However, I do think it's the natural progression for many investors, and some lessons are better learned through experience.
At the end of the day, you'll need to choose the marketing channel that best fits your lifestyle, budget, and goals. For some investors, it's direct mail because they're in a rural market with many elder homeowners. For others, voice broadcast is crushing it. At the moment, my research indicates that cold texting is working extremely well in any market and demographic.
Lastly, I do not suggest to cold calling yourself unless you're dialing a very motivated list like an inherited or auction list. It's very difficult to keep up with cold calling daily especially when you're making offers, building a buyers list, and maintaining your family life outside of real estate. When you stop dialing, the leads stop. And when the leads stop, your business stops. As with any marketing channel, you see the best results by consistently reaching out to sellers daily.
I hope this helps and best of luck! You're on the right track and asking all the right questions.