@Dana McCahan
Sorry to hear that you are having issues refinancing your property Dana. I do want you to know that you are not the only ones having issues with refinancing a home where you are doing Airbnb. Unfortunately, this has nothing to do with any particular bank's lending guidelines, as you are finding out it has to do with Fannie Mae which is a quasi government entity. This entity classifies residential properties into three buckets Primary Residence, Secondary Residence and Investment Property. Prior to the Airbnb phenomenon any residential property that was generating income was considered an investment property (Which have completely different lending guidelines) and that used to be fine because 99% of the time that was true. Now that isn't true but since government rule changes tend to happen about a decade or two after the problem arises we are currently in limbo. It appears that some national lenders are finding workarounds (Bending the rules) which I would personally have no issues with using to finance a property I owned if the lender was willing to do it. There is no negative effect on the owner, it just adds risk for the lender.
The pitfall you have ran into with this loan is one I haven't heard mentioned on BP before which is giving too much information during the application process. It is extremely easy to unintentionally give information that adds an entirely new level of scrutiny to a loan when you were only attempting to be helpful by telling your lender how responsible you are and/or how wonderful the home is that they are writing a loan for. Once information is added to a loan file it is considered the absolute truth and can never be changed without providing a signed letter of explanation stating what is true and why the previously stated information was not and may also require third party verification depending on what information is being changed.
If you are going to look for a lender locally you will find some options for a home with Airbnb income but based on what I know is available you will have to make some compromises to get it done because you will have to go with a lender that does Portfolio loans. This is a loan type of loan that the bank has chosen to not sell to Fannie Mae which gives them the ability to change the standard guidelines they are comfortable changing. The compromise on your part is that you are not going to get a rate locked in for 30yrs. You are going to get a rate lock for 3,5,7, or 10yrs depending on the bank. The best rate is going to be the 3yr lock and goes up from there. The loan amortization period varies as well from bank to bank and may be 20, 25, or 30yrs. There are advantages to the 20/25yr as well but don't want to get into the weeds any more than I already have on the forums. I'm glad to help give you some options if you aren't able to close with your current lender.