Hello All!
My wife and I purchased our first duplex ~4 years ago, and overall it's been a pretty good experience for us. We bought a place that was in great condition for the most part so we have rarely had to deal with any issues with the place.
However, we just re rented a few months ago, and little things are starting to happen. Currently the dishwasher is kind of leaking but it's a small amount. So we called an appliance guy to come out. He couldn't find anything and said it was just plugged up since the previous tenant was using too much soap. We though that was the end of it, but it's coming up again!
Our place is owner occupied, and I wish I had the skills to just fix a dishwasher or the A/C if it goes out (fan outside the house broke like a year ago), but sadly I cannot fix any of this stuff. I know computers, not so much the blue collar skills that I so desperately need.
So onto the question of this thread. When an issue pops up on the tenant side. Should I'd be making more of an effort to try to fix stuff myself/learn how to fix it? Obviously I know learning how to do this stuff will save me tons of money down the line, but I'd also like to maintain a professional feel to our house, and have professionals work on anything broken.
At the end of the day, is this ok? I absolutely hate telling my tenants 'oh hey sorry about that, let me call a repairman to fix it, and oh, they won't be out for another day'. It makes me go crazy because I want to offer excellent service, but then having to outsource and worse, wait an extra day or more because the guy I called is booked.
Has anyone else gone through similar feels? Am I doing this completely wrong? How should I go about repairs so that it's more efficient and effective? Any advice would be greatly appreciated!
P.S. - I'm sure some will advocate for a PM to take over, but we aren't really making money on the property as is and would have to just passively give money to a PM just for that ONE occasion that might pop up a year.