I don't want to share the management company's name. I'm not saying I have problems necessarily. There are issues of concern, but every company should be searching for the best value for its dollar.
There are charges that I believe should be included as part the management fees I already pay. Sometimes I feel they put someone in the place and never inspect the place after that.
I've come by when I get to town and find grass growing through a bicycle that was laying on the lawn. The tenants are supposed to keep the grass clear of personal items so it can be mowed. The mower never moved the item nor told the management company about it.
Charges are also inconsistently accrued. I don't get charged per month for say mowing or garbage. Two month's charges can show up on a single month. A mowing charge may show up well after the mowing season is over because they missed the charge.
It becomes hard for me to tell what is a legitimate charge, what's not, or for that matter, if I'm being double billed.
The problem is in Wichita, there doesn't seem to be any competition between management companies. Some of their charges are outrageous, i. e., $20 to rekey a lock. I have combo locks on all my units, but they would charge me $40 to change the combo on the lock.
My present company doesn't charge for that, but then charges me to inspect the unit to determine if the deposit should be returned and if now how much is kept. I believe that is what a management company is supposed to be doing as part of the present fees I already pay.
I suppose in the end it is all the same, but I can't help but think that a manager that competed for my dollar, would offer more for less.