@Natalie Schanne, Thank you for the great ideas! I think at this point, you're right, we really have to help a higher quality tenant visualize the opportunity of this space. Furnishing a unit, updating the exterior of the property, and posting those photos on CL is a great way to explore our options.
I made appointments to speak with 2 different property management companies, painters and handymen, thanks to you. We won't be able to stay a full week, but we'll stay 3 days at the property. We also just found out there are 2 big roof leaks at the apartments, and many storms in the next few weeks, so diligently trying to process all of this chaos. I believe our flat roof has had it's last day.
We have to hire a new PM. I'm no accountant, but I've flagged 20-40 questionable bookkeeping items in the last 6 months. I can only imagine what the past 12 years has looked like. We found out yesterday that they "renewed" a lease to a tenant that had broken her lease 1 month prior, that cost us $1200 in property damage. Now she's back in the same apartment with newly broken window shades and blankets covering her windows.
Enough stewing! We just need to take control, whether it be by self-managing or hiring a more reputable, higher quality PM company. Thank you for all your input!
@Lynn McGeein, Thank you for sharing your insightful experience! It's atleast somewhat satisfying to know other landlords have gone through the same PM neglect as we have! It's kind of bewildering to think that people/companies like this exist. It's not the end of the world, just a really good eye-opening, very expensive experience! We'll definitely be much more involved as we go through this process. As I mentioned above, I have appointments lined up for this week to interview/bid various jobs throughout the property. No more "stupid trips," we're taking hold!
PS: I was told that it is a great idea to have repair people (or your PM) take before and after photos of completed repair jobs. That way, it's documented, concise, and explainable to your bid price. Smart!
@Thomas S., Very helpful, definitely a C propety in a B neighborhood! Thank you!