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All Forum Posts by: Richard F.

Richard F. has started 30 posts and replied 2235 times.

Post: Am I being ripped off by my PM?

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578

Aloha,

If this was a licensed electrician performing the work, possibly a reasonable cost, depending on your local market. I doubt an electrician would touch the faucet aerators however, so likely just an unlicensed handyperson, and pricey depending on mileage.

The bigger question is why? Why did aerators need to be replaced? Or were there none at move in, which would have been a failure of the Rental Prep process. Aerators, when clogged (the only reason I can think of to remove them), simply disassemble them, clean the screen (or just remove it), reassemble and reinstall. 5 minutes each, tops.

Why did the AC outlet need to be turned 180? Too far from the AC/cord too short? New Tenant provided new/different AC (Tenant cost if so!)?

Were both of these specific requests of the Tenant? Or oversights from a recent Turnover? Paying for travel time to the jobsite, to the supply company, and back again is a lot for such minor items. It would be different if these were done at the same time as some larger and more important service call for the unit, or during Rental Preps.

Post: How to handle property manager leasing to person with warrants for drugs burglary etc

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578
Aloha,

Screening Tenants is the most critical aspect of property management, in so many ways. You should absolutely learn more about their screening process and criteria. If they are just focused on the level of income, that is NEVER a guarantee you will remain whole! Over nearly 30 years, and thousands of application reviews, I can tell you Bad Habits in one area are typically found in all areas of an Applicants past. Credit, Public/Court Records, Employment stability, housing stability, character, and online presence will all show the same patterns...either predominantly Good, or Bad.

Make sure your Management Agreement is not incentivizing the PM to cut corners on screening. You should also send written instructions to the PM to NOT renew the Tenant under any circumstances, and if there is any breach of the Rental Agreement, to immediately initiate the next lawful step to terminate or evict. Set a reminder on your calendar to reconfirm (with the PM) the non-renewal 10 days PRIOR to the legally required "notice" period for this.

By the way, I do not share anything about potential applicants to our Client Owners either, until move in funds have been collected and documents signed. I will not allow an Owner's biased input to create a potential Fair Housing issue. But then again, my standards are MUCH higher than your current PM, apparently.

Post: Confirming renters insurance

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578
Aloha,

It is best to require the Tenant to name you/your company as "Additional Insured" on their policy. That way, the insurance company automatically sends you an annual update of the paid policy; and, if Tenant decides to cancel, or forgets to pay, you will also be notified in writing of that.

Just because a Tenant gives you a copy of the Policy/Declaration page, does not guarantee they don't just cancel it a week later and you will never know...until it is actually needed!

You should discuss your overall insurance program with your Agent to get recommendation of appropriate "minimum" requirements should be established for the Tenant's Renter policy. You then include that exact language in your Rental Agreement, or as an addendum, to ensure proper coverage.

Post: I'm new to real estate not sure what to do

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578
Quote from @Brian Gallagher:

Bought my first rental (5plex) in June. Last week had a tenant (that came with the building) decided he wants to move to Florida with 7 months left in his lease. 

Said if he wanted to leave I needed 1 full months rent and he would forfeit his security deposit also said if I was able to rent before the month ended I would return that part of the rent. ( he also owes me some $ for not switching his electric bill right away)

He freaked out and thinks that is very unfair he should loose his security deposit and is trying to find another person to take over his lease now. Not sure what to do.

Aloha,

As others stated, it first of all depends on the terms of the existing Rental Agreement, and local LL/Tenant laws. Your offer is reasonable...the Tenant signed a contract stating he would pay rent for 7 more months. Period. Stand by your offer.

Post: Multiple Applicants in Same Household

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578
Aloha,

Having personally reviewed and screened thousands of applications over nearly 30 years, my view is, and always has been:

ALL Adults that will be occupying the unit must be fully screened, no exceptions. Income verification, Credit report, public/court records, employment and prior residence histories, on-line presence.

ALL Adults must be named on the Rental Agreement, as well as minors.

For "family" groups, whether married, shacking up, multi-generational, etc. there is NO WAY I would expect all to pass the income or credit/public records equally. There is usually a Primary Applicant with significantly higher income and more employment stability. The others will vary in earning power and some may not be employed at all. Will I rent to a group that all have 550 scores? NO. They clearly all have poor financial and other habits, as inevitably borne out on review of their actual report details. In fact, I have never used credit score as a single criteria. I have seen too many times where either a low OR high score was not indicative of the actual, broader, habits of the applicant (for purposes of offering a rental unit). What I DO look at is the overall income of the household, which must meet the 2.5 or 3 X rent amount (dependent on each property), along with the overall stability (in all areas) of that primary.

For Roommate situations, primarily students, individual income is important, and often includes stipends or other resources in addition to part time work. However, co-signers that are also fully screened and show mature stability and significant cash resources are common and perfectly acceptable. Each student generally has a Parent, Grandparent, Aunt or Uncle as a cosigner on the Agreement which names all...students and co-signers. They all sign. There is a specific process to remove or add new Roommates during the term. All Agreements also include the standard "joint and several" clause, which in this scenario virtually ensures full and timely payments.

For "professionals" that are roommates (all named on one agreement), usually all will have good income and background, but if one is weaker, with the standard "joint and several" clause, the better qualified individual will want to maintain their credit rating and resolve any shortages if an issue arises. Income/employment stability, and other issues can certainly vary from one party to another, however the court records and online presence are more critical to evaluate on the individual basis. These type of Roommates may not know each other very well, so one particularly bad apple can indeed ruin it for everyone involved. I have denied one particular individual out of a group in the past, allowing them to find another potential Roommate to move forward with the Rental.

For rent-by-the-room situations of non-students, you DO need each to pass screening individually, since there is no incentive or recourse for any other occupants. Co-signers are  still an option, but generally will not be nearly as well established as a Student's co-signing family member.

So, what is our basic criteria?

We don't care about the score, but what are the reasons behind the score. We ignore medical debts, student loans, foreclosures, and past bankruptcies (over two years). We are most concerned with current and recent "consumer debt" issues. Over two minor collection items; bounced checks; multiple/history of past due payments on consumer accounts; charge-offs; high debt to limit ratios on multiple revolving or unsecured installment loans (noting also the associated monthly payment amounts due against their income); and anything housing related...old utility (including cable, cellphone, water/power) or rent balances from other locales, evictions, and past short term rentals/frequent address changes. Deadbeat Dads (and Moms) that don't pay their child support. These will all typically result in denial, and that decision is usually supported and documented by discovery of multiple other Bad Habits in the public/court records, employment history, online presence, and other data.

In many locales you can no longer consider criminal records. Fine. In my experience, most ax murderers, drug dealers, and wife beaters have more than sufficient OTHER Bad Habits that will easily disqualify them without a lot of effort.

Post: Advice on Property Boundary Issue

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578

Aloha,

An easement could be drawn up as an alternative, if you have good relations with the neighbor. Did you not get a survey when you bought? Also, in some areas where the original deeds are really old, new surveys using GPS are more accurate than the old metes and bounds method and there can often be discrepancies.

Post: Landlord / Tenant laws

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578

Aloha,

Simple. google City State landlord tenant laws  and also, if applicable, City State HOA laws. Pay attention to the dates of the choices, but typically the top few results will give you a pretty clear picture.

Laws can change yearly, so ANY source needs to be updated. As a PM, part of our required continuing education includes annual "Legislative Updates" on all RE related pending or passed laws. Additionally, our preferred Attorney's typically also provide a summary of legal updates to our company annually. You would need to familiarize yourself with accessing the City/State legislative sites to ensure you have the most current updates. Generally, these changes are incremental, vs. a complete re-write of existing, so any LL/Tenant "Handbook" from a legit source will have the bulk of the applicable laws.

Post: New issue - "New Members near (City)"

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578

Overnight I received 6 separate email notifications, all for the same two "new members".  

Post: All "replies" now generating additional "notification"

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578

HEY BP, anyone looking at this?

I'm getting my usual notifications to my email for votes, mentions, AND replies to threads I have commented in. PLUS, under "Notifications" under the bell icon on this site, in addition to the votes, mentions, and ranking change notifications, for the last two days every thread I have posted to, I also get a notification here of every reply by others to those threads. I never received these previously on the site, and do not want to.

I have not changed any settings for many months...this happened overnight.

Post: Advice: Tenant Staying Past Lease

Richard F.#1 Tenant Screening ContributorPosted
  • Property Manager
  • Honolulu, HI
  • Posts 2,323
  • Votes 1,578
Aloha,

Check local LL/Tenant laws to see what they say about a "Holdover" Tenant. Typically you can charge double rent for a period of time once they go beyond the specified end date of the current term, and you must initiate eviction within a certain period or the rent reverts to the original rate on month-to-month basis.