All Forum Posts by: Randy Batterson

We need your help BP family! It's been three months and our current property management company has yet to complete the turn on our unit. Can you please recommend a contractor/repair person to get this unit ready? 

The property is located in South Side Chicago, IL (Illinois).

Thank you everybody for the great input and advice.  We had an in person meeting with the PM company over the weekend and they have agreed to cover the losses.  I did look into their contract in the past and it does not release them of liability in a situation like this.  This particular issue got a little ahead of us due to a number of much larger issues we were dealing with at a number of other properties we own.  That's why I would expect a little help from the PM company in providing a tenant update especially when we are paying 10% in PM fees.   They have also hired some new experienced personnel that should help alleviate the communications issues we were having, but we won't know for sure for several months.  The good thing is we are going to be compensated and hopefully have a better level of service going forward. 

Hi Roy,

Thank you very much for the quick reply.  We appreciate the validation.  

Regards,

Randy 

We have a rental house in Detroit being managed by a Property Management company.  We had an issue with the tenant for months (not paying) and tried for several months to find out from the Property Management company what was happening with the tenant.  Then a month later we get a call from the Property Management company telling us the tenant had moved out without telling anyone and during the time the tenant was gone (could have been over a month or more) a pipe burst and flooded the house.  Cost to repair was over $8k.  

We feel the Property Management company was partially negligent because we did not know for months what was going on with the house and tenant except for a response that there was a "Tenant Issue", but nothing more.  Then out of the blue we are told our house is flooded because the tenant skipped out and the pipe burst.  We are pretty sure the Property Management company was paying very little attention to our house during this time.  Thus, we feel the Property Management company should be held responsible for some if not all the cost of the repairs.  

Looking for input from the Forum on experiences and thoughts around this issue.

Thanks!

Randy