@Rebecca Shine
My biggest "criteria" for property managers is that they were referred to me by another investor(s) who used them in the past. Meaning I don't cold-call or cold-search for PM companies - I only get them through referrals.
I also prefer larger and more established companies, as opposed to very small operations or companies who've only been in business a few years.
I think those two can be applied by anybody. The rest of your "criteria" will depend on what you're looking for and what types of properties you need managed. Nowadays I buy only multi-family properties, so I find PMs that specialize in those and have in-house project management and rehab teams.
@Nixon Davis
Sent.
@Benjamin Mann
No, I bought from Decas Group and have been overall pretty satisfied. I've heard good things about Spartan Invest as well, but haven't worked with them directly.
You have to be careful in Birmingham, though - it's a pretty depressed market, especially around the city center. Older homes, lots of bad areas/streets and most tenants will be Section 8. If you start going out to the suburbs, it gets better.