Thank you to everyone that contributed your opinions and advice. I really appreciate all of the input. I still have not heard back from my (ex) tenants. North Carolina law states that the landlord has thirty days from the day that the tenant moved out to refund the security deposit. Now, I will have to see if that is thirty days from them physically moving out or what was agreed upon on paper. I have been debating on whether to inform their Military supervisor on what is going on, and ask for an explanation, but at the same time I know how they are. I do not want to get more involved in their lives ( they live from crisis to crisis).
My action plan is as follows:
1. Get a repair estimate on the damage to the wall
2. Subtract the repair estimate along with Aprils unpaid rent.
3. Mail the leftover moneys to their forwarding address, since they did give me that information when filling out the SCRA rental termination paperwork.
4. Hire a good property manager and implement an "Abandonment Section" into the Rental Agreement, also use the term "Security Fee" instead of "Security Deposit".
I will have to do more homework on the legalities of the rental agreement before my next tenants move in. I know all of this is a learning experience that is setting me up for success in the future, that is why I appreciate all of the feedback.