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All Forum Posts by: Allen Gross

Allen Gross has started 4 posts and replied 17 times.

Post: Roofstock Case Study

Allen GrossPosted
  • Rental Property Investor
  • Vacaville, California 95687
  • Posts 17
  • Votes 6

@Jason G.

What an amazing and insightful post! I was growing their listings yesterday and got interested. This experience you shared is invaluable. Thank you very much for the time and effort you put into this post!

Post: I had an idea, but not sure it is a good one....

Allen GrossPosted
  • Rental Property Investor
  • Vacaville, California 95687
  • Posts 17
  • Votes 6

Thank you everyone for so much valuable insight. Everyone has made extremely valid points and showed me I may have a fairly skewed view on how people would take the gift.

One of the many concerns would have been that after the first gift the tenant or tenants might start demanding I lower the rent 1/12 instead of gifting them a free month.

Thisnhas left me a lot to think about but I can definitely see it would not work out like I thought it would work out.

P.s. I would like to have responded to each of you individually but I don't want to inflate the post with 4 it 5 of my own replies at a time.

So thank you @Jonathan R McLaughlin, @Jason G. , @JD Martin, @Justin Sullivan, and @Steve Milford.

Post: I had an idea, but not sure it is a good one....

Allen GrossPosted
  • Rental Property Investor
  • Vacaville, California 95687
  • Posts 17
  • Votes 6

 Thank you Tim. With the very few times I have ever been a tenant and never once having eceived any sort of thank you and then hearing the podcast, it sounded amazing. Giving back that is. Now, of course, I don't see it as a necessity or owed, but the giving back seemed intriguing.

The legal factors or possible tax consequences are also a fear. I would hate to be generous and find out my gift was taxable for the tenant. That would be exactly opposite of the goal.

Thank you for your input. The bbq and party sound amazing and could obviously have the same effect with extremely less pact.on my bottom line.

Thank you.

Post: I had an idea, but not sure it is a good one....

Allen GrossPosted
  • Rental Property Investor
  • Vacaville, California 95687
  • Posts 17
  • Votes 6
Originally posted by @Theresa Harris:

By 1/12th of their rent, I am assuming you mean of the cash flow-not literally 1 month's rent?

Some tenants might be happy, others would start taking advantage of your generosity.  If I have a good tenant who has done something extra or is having a tough time, I may knock $50 off their rent; but this is not a regular thing.  Otherwise, I sometimes send them a card at Christmas-just a card.

If you want to give them a small gift (gift card to a grocery store or some flowers), go for it.  I agree with Tim (not that I would throw a BBQ for my tenants) being fair but firm and showing some empathy when needed (something happens with a paycheque and they need a few extra days to come up with rent) goes a long ways.

 I did actually mean 1/12 the monthly rent, but again this is assuming the cash flow was already high.  The basic, very basic idea, is I would take a hit on my bottom line and not only provide a service but also force myself into more aggressive strategies of acquiring more properties to cover the overall cut of monthly cash flow.

As you say though,  some may take advantage.

You have given me a lot to think about.

Thank you.

Post: I had an idea, but not sure it is a good one....

Allen GrossPosted
  • Rental Property Investor
  • Vacaville, California 95687
  • Posts 17
  • Votes 6
Originally posted by @Troy DeLong:

@Allen Gross I love seeing landlords out there who look to actually take care of their properties and tenants!

Unfortunately, what you're looking to do might cause more headache than not... This could get pretty grey in some areas and all it takes is one bad apple out of all your properties to make you wish you had never done this. 

For the tenants that you respect and appreciate, I'd keep it simple with a handwritten card and possibly a coupon/gift card (Free holiday pie, a free turkey, $20 gift-card to the local supermarket, etc). Most people like to enjoy some sort of holiday meal and/or HAVE TO buy food and this would pair well with the timeframe you're wanting to give something back. 

Most landlords out there never speak to their tenants, so something as simple as this will show good character to your tenants. And feel free to save money and ignore the tenants that have given you headaches! Best of luck. 

The headache is what makes me worry this is a horrible idea! Thank you for your insight. It is great to have a resource like BP to allow me.to connect with people who are experienced in REI.

Thank you.

Post: I had an idea, but not sure it is a good one....

Allen GrossPosted
  • Rental Property Investor
  • Vacaville, California 95687
  • Posts 17
  • Votes 6
Originally posted by @Corby Goade:

You can build great tenant loyalty by being fair, honest and responding to reasonable requests in a reasonable way. There's no need to discount your services- when your mechanic fixes your car, do you think they did a terrible job if they didn't give you a discount? Nope- you are happy if they charge what they said they would, answer your questions in a timely and understanable way. 

If you are worried about vacancy, you are probably investing in the wrong area. Great tenants are easy to find if you are providing a quality product in an area that people want to be. 

Best of luck!

Thank you for your insights, the reason I was considering something I had never heard of was because I heard on another podcast a group was also working help tenants save money (like actual savings accounts) to help the tenants build stronger futures.

I love the idea of helping people and of course providing a safe environment to live in is doing that.  Me being generous doesn't change the person on the receiving end, most likely,  or their habits, but that is why I put my idea out there so I can receive valuable input.

Thank you.

Post: I had an idea, but not sure it is a good one....

Allen GrossPosted
  • Rental Property Investor
  • Vacaville, California 95687
  • Posts 17
  • Votes 6

Listening to various podcasts, one of which is BP Podcast 356 with Joe Asamoah, that talked about landlord and tenant relationships got me thinking. Joe gives out gifts and flowers and such to his tenants. I really like that mentality of providing a service for our tenants. I think this is simply amazing.

Now, I am wondering if say you were doing well in your cash flow from every door you owned. Hypothetically +250$ per door, and you took 1/12th of the tenant's monthly rent, each month, and put it somewhere in your LLC. (in other words your bottom line allowed you to work a little bit harder to get some more doors and still live off your passive income) Then at the end of the year (I would choose December 1st, or maybe November 30th) you gifted them the amount back for the previous 12 months, do you think that would:

A. Build Extreme tenant loyalty (technically a month of free rent)?

B. Maybe anger them if you didn't tell them you would do it and the way the system worked. (Which would be since the day of lease signing, each month you set that 1/12th aside to pay out that November or December with a note stating: Thank You for being a superb tenant! (or something more personal)?

C. NOT ASKING FOR LEGAL ADVICE.... possibly be illegal in some states or areas?  I think gifts are not illegal anywhere. Obviously I would have to go over this with legal counsel before I ever even thought about doing it. 

Anyway, I ask because I had a conversation with a co-worker that I would always try to work with someone that hit on tough times if I could, and a crazy idea like this might really put a smile on my tenants faces and better yet, provide even more loyalty to produce less tenant turnover. 

Now overall this would obviously mean I was charging less than current rental rates because even if I was at the current rate for my property, I would be giving them back 1/12th their rent per month at the end of the year, but if they stayed loyal and took care of my property and also with this gift every year would likely feel less upset over annual rent increases.

Thoughts?