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All Forum Posts by: Aliz Raksi

Aliz Raksi has started 8 posts and replied 42 times.

Post: Can I reject a prospective tenant because they're annoying?

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

@Marcus Johnson I hadn't started screening earlier because they just started coming in this weekend and I'd been busy. But I caught up today. :)

My process is that I go in the order I receive, and if one gets "stuck", e.g. missing info in application, I can't reach a reference by phone, etc., I start processing the next one. I stop if I find a "Tier 1" tenant that passed all screenings (all co-tenants have excellent credit scores, income > 3x rent), if none exists then the first "Tier 2" tenant I had found (good credit scores, income > 2.5x rent). @Mary M. The "picking and choosing" happens because of the strict criteria on income and financials, which is legal; it has nothing to do with race, gender, disability, etc. I think the trick is to set your criteria just strict enough that few applicants pass the bar, but definitely more than zero.

@Sylvia B. I love that, officially including applicant's character in the criteria.

Post: Can I reject a prospective tenant because they're annoying?

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

Update: turns out the application was a non-issue, their income is only 1.5x the rent and so could not accept them based on that. I'm guessing they hoped that persistence and expressing desperation might give them a chance.

Post: Can I reject a prospective tenant because they're annoying?

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

@Kyle Mccaw Thank you!

Post: Can I reject a prospective tenant because they're annoying?

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

@Kyle Mccaw thank you for the advice! Would you mind sharing that FAQ sheet for an example via PM? This sounds like a great idea, I have a FAQ-ish welcome email but that's a great idea to say these upfront, and now I'm thinking I'll add a section on how repairs should be handled. Because really that's what I'm afraid of, will they call me 10 times whenever there's any small problem? (E.g. I love promoting the mindset that they handle minor repairs and I will reimburse the costs.)

@David Clay Thank you! I do have a process that's documented, so that part's fine. That's a good point to consider that persistence is a good quality, not bad!

Post: Can I reject a prospective tenant because they're annoying?

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

I'm starting to receive applications for a unit I have for rent. As a full-time working single mom, I don't respond to texts, calls or emails right away and try to block out time once or twice a week to respond to everyone at once. Well, one Saturday morning, I woke up to 10 missed calls and multiple voicemails from one prospective applicant. After that, I didn't even want to call them back (I absolutely hate dealing with pushy people over the phone), so I simply texted them my standard reply, thank you for your interest, the virtual open house will be on XYZ date, etc. We exchange a few texts, all seems well. Then, 5 days later, I went to the property and his parents were waiting for me, they had showed up unannounced. It was super awkward because they didn't speak English, either, I had my current tenants and an inspector translate. I dread to think about how long must they have been doing the stakeout or disturbing the tenants, waiting for me. Gah! I emailed them the rental application but I feel that this is an overstepping of boundaries and I don't want to deal with tenants who are going to be like this. How would you word the rejection letter? I have not started screening tenants yet, and I have received applications before them, so who knows if they would even get to the phase of being accepted, but I was just also wondering about the legality of this and how would you word the rejection letter? In case it matters, this is in Los Angeles, CA.

Post: Turning around an out-of-state 5-unit in OH... follow along!

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

@Lisa Rains: Thanks, sent you a PM!

@Anna Lawson: It's in White Oak. We don't expect as much appreciation as other parts of Cincinnati have had, but it's a solid blue collar neighborhood.

@Brandon Sturgill: Agreed with the high risk, hence why we didn't send our EMD almost until it was almost closing time. Fortunately we got lucky, a great team had our back with advice along the way, and other than the agent, the rest of her staff and the title company were good to work with. If we can refinance out, and get tenants paying, we will have some good cashflow with relatively little of our money in the deal. (And until then, we can weather costs thanks to our W-2 incomes and the private loan.)

Post: Turning around an out-of-state 5-unit in OH... follow along!

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

We just closed on our first out-of-state property yesterday (in Cincinnati, OH) and are excited to start turning this badly managed property around!

We made our offer of full list at $199,900 for a 5-unit with pro-forma NOI of $3485 (should meet the 1.7% rule) exactly 2 weeks ago, and we knew it was a good deal when we saw it. We had been following the market for about half a year, and dear husband had flown out there about a month ago and had toured multiple properties and met with dozens of local investors and property managers to have a good feel for the neighborhoods. When I called the listing agent (a wholesaler who lists her deals on the MLS), she told me she already has an offer, but I asked if we could be backup offer #1, and told her we could pay all cash and close quick. She told me if we do a 5-day inspection period, let her represent us, and close all-cash in one week, she would go with us versus the other offer that's over list but is financed. We agreed. The tricky thing was that she told us clearly that we would continue to market until she got our EMD, which is a non-refundable $4000. We didn't like the sound of that, and told her that if it's non-refundable, we can only do $500, in the meantime assuring her that we're serious buyers. We agreed on $2000, and we decided that our strategy would be to delay wiring the EMD at the risk of losing the property. Still, we'd rather lose $500 on plane tickets and inspections and have someone swoop in and beat us to submitting the EMD, than lose $2000 for paying a non-refundable EMD and having to back out if it turned out the property was in horrible condition. Also, the agent claimed that they had 8 people interested, but the property manager told us she had only been contacted by only one other interested party, so we knew there wasn't as much competition as the agent claimed.

So dear husband bought a last-minute plane ticket for the next day while I hustled to write up a loan agreement and obtain private funding. (We could scrape together enough savings to close but that would leave no money for rehab.) Over the next few days, he did inspections and arranged for a contractor to walk the property with him and do an informal inspection for $150. He also met the current and other local property managers, local investors, and city officials, while I was arranging meetings over the phone, running numbers, looking through the expense reports, and setting up an LLC and a virtual office/mailbox. We discovered that the property was terribly managed, expenses were off the roof and tenants weren't paying rents. Besides some deferred maintenance: 1) The massive basement unit was home to the person who maintains the grounds, and he was stealing electricity from the common areas and storing junk on the grounds. 2) Water expenses are double what we'd expect for a building that size. As an example, our contractor noted a leak in a faucet and said, "That's $200 a month going down the drain right there, guaranteed." 3) One unit with a long-term tenant with dogs smelled like a urinal except 50x worse. (they didn't want to let us in but we insisted and arranged for a separate walkthrough!) 4) Evidence of water leak coming from a unit above. This was visible from the unit they didn't want to let us into. 5) Multiple tenants not paying rent. NOI ranged from $645 to $2020 during consecutive 11 months and averaging $1480/mo over the last 12 months, a far cry from the expected $3000+ supposed rents. 6) The basement unit is unpermitted, which wasn't a big deal for us but it was a good card to negotiate with.

In the meantime, the wholesaler was impossible to get a hold of and was incredibly rude to us during the inspection period. We ended up negotiating the price down to $185,000, and she accused us of trying to get a "Rolls Royce for the price of a lawn mower". Since she was representing us, we made sure to look through the purchase contract carefully and asked to add that the security deposits should be credited to us at closing.

In the end, we were satisfied that we'd discovered 99% of everything that can be discovered about the property and we were able to close. Since it was all-cash, it was a relatively simple transaction. Currently we're working on getting insurance in place, signing the property management contract, and getting a mortgage. (If we bought the property with our own cash, we don't need to wait for 6 months to season the property before getting a mortgage with a local lender.)

Our plan will be to first send out a notice to tenants reminding them of late charges being enforced according to the terms of their lease. As of today (mid-month), 3 of the 5 units have not yet paid rent for November! Over the short-term, we will put low-flow fixtures for the faucets and showers and see if the water bill goes down. We will also have to rehab the urinal unit; that tenant doesn't have a lease but I'd like to be considerate and give them ample time to move, and not make them move in winter. Our longer term plan is to split the basement unit into 2 smaller units. The unit already has two entrances and 2 1/2 bathrooms, so it will be a matter of putting up a wall and adding a kitchen. Follow along on our journey!

Pictures below, more coming soon...

Driveway and retaining wall needing repair.

This unit was apparently completely remodeled 2 months ago. It's a shame they didn't pick better looking cabinets/flooring.

Basement unit.

Post: Investor seeking friendship connections in Cincinnati OH

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

Hi Nevya,

Nice to meet you on here! My husband is back from his trip already, he also missed Joe's meeting but I was able to find another REIA through Meetup and that was super useful, too. I would recommend it but your trip doesn't coincide with the date, hopefully the are others that do. Good luck to you too!

Post: Partner won't buy out of jealousy over what the seller will make

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

We finally got the financials from the sellers! I was wondering what you all thought. And by the way this is 11 studios in a B- neighborhood, within 0.5 miles you have cafes, nice bars and restaurants; within 1.5 miles you have Starbucks, Trader Joe's, etc. so the location is great, hence why we might accept a lower return... or I'm just making excuses because I still like it and we're trying to figure out a way to make it work!

If anyone could check our numbers, I would really appreciate it! What do you think?

Price:                                                            $410,000

Average Rent per Unit:                              $459

Gross Operating Income (5% vacancy): $57,513

Estimated expenses:                                 $28,429

Net Operating Income:                             $29,084

Current CAP: 7.1%

Loan Payments (5.41% interest, 25-yr am, 75% LTV): ($22,462)

Pre-Tax Cash Flow:                                     $6,503         (= 6.3% cash-on-cash)

Post-tax Return incl. principal reduction: $10,941    (=10.7%)

Expenses

Property taxes              $8,251

Insurance                       $2,500

Gas and electric            $3,240

Rubbish/water/sewer  $4,068

Management (8%)        $4,843

Maint./Repairs              $3,146

Misc/Reserves               $2,500

Total Expenses:             $28,548

Bringing rents up eventually to avg. ~$30 higher per unit would mean:

Pre-Tax Cash Flow: $10,322 (9.8% COC)

Post-tax Return incl. principal reduction:  $13,500     (12.9%)

Would you buy a 7-cap, giving you 6.3% cash-on-cash at the buy, if it was a good area?

Post: San Diego REI Social - Friday September 7th

Aliz RaksiPosted
  • Rental Property Investor
  • San Diego, CA
  • Posts 47
  • Votes 40

Hello all! I'm new to San Diego and can't wait to meet everyone, see you soon!