All Forum Posts by: Alex Black

I have automatic late billing turned on to encourage them to make timely payments. I'm not sure if I have the ability to send them automated messages but that's definitely something worth looking into.

None of the tenants have received keys yet. I would definitely never give them access to the property before receiving full payment. I think the separate payments is something Avail.com allows them to setup. I enter in as on payment for the the property. I plan on switching to another platform after these next round of leases are up. The user interface for Avail is terrible. In the future I will definitely only accept one full payment. I'll probably also require one months rent along with security deposit in order to secure the lease. For some reason it is incredibly difficult to get them pay that first months rent. It just boggles their minds that the evil landlord won't let them move into the property before they pay. 

I initially contacted both him and the mother since they are both on the lease. I hate dealing with the parents. In the past I have refused to communicate with parents and told them that all further communication with only be with their son or daughter.

Thanks for the advice. I'll definitely give that a try. I reached out to the leasing agent that I had show them the place and collect their security deposit. She said this same person did the same thing to her. The leasing agent offered to reach out to her for me and of course the woman responded immediately. Hopefully the issue will resolve from there. I just don't understand people who read the lease and accept the terms and then act like I'm being ridiculous when they're expected to follow those terms.

I have 5 tenants that are on a joint lease schedule to move in on August 1st. One has not paid yet. How do I handle this situation? So far I've told them that no one can move in until rent has been paid.

More background information - All of the tenants are college students. I do my best to mitigate my risk by making the lease a joint lease and requiring co-signers for each of them. I require all my tenants to make payments through Avail.com. None of them have had any issue with this except one. I called the mother of the one who hasn't paid yet and her response was I sent a check through bank of america and it will arrive on or around the 1st. I explained to her that one, payment has to be received before move in and two, that all payments must be made through Avail and 3 I do not accept checks. I then asked her where she had bank of america mail the check to and she responded that she wasn't sure. I honestly think she lying about the whole BOA check thing. I reminded her that she agreed to this back in March when she signed the lease and she responded with a sarcastic OK and hung up on me. I've made all of the tenants aware that I haven't received payment from a 5th individual but none have responded. How should I proceed? What do I do about the four tenants that have paid. Since fall semester is starting back for students in this area in less than a month it is unlikely I find other tenants.

I have 5 tenants that are on a joint lease schedule to move in on August 1st. One has not paid yet. How do I handle this situation? So far I've told them that no one can move in until rent has been paid.

More background information - All of the tenants are college students. I do my best to mitigate my risk by making the lease a joint lease and requiring co-signers for each of them. I require all my tenants to make payments through Avail.com. None of them have had any issue with this except one. I called the mother of the one who hasn't paid yet and her response was I sent a check through bank of america and it will arrive on or around the 1st. I explained to her that one, payment has to be received before move in and two, that all payments must be made through Avail and 3 I do not accept checks. I then asked her where she had bank of america mail the check to and she responded that she wasn't sure. I honestly think she lying about the whole BOA check thing. I reminded her that she agreed to this back in March when she signed the lease and she responded with a sarcastic OK and hung up on me. I've made all of the tenants aware that I haven't received payment from a 5th individual but none have responded. How should I proceed? What do I do about the four tenants that have paid. Since fall semester is starting back for students in this area in less than a month it is unlikely I find other tenants.