Hello @Amir Khan! Great to meet you and thanks!
First Point:
Here are the top 6 needs for our workflow (some might be repetitive or could be expanded):
1. Centralized Document Storage with Access Control
Have a secure, centralized system to store, organize, and share all company documents (e.g., contracts, blueprints, reports, scanned records, etc.) while managing access permissions for teams and individuals.
2. Real-Time Collaboration and Communication
Have a tool for teams to collaborate on various subjects (designs, plans, and reports) in real time, with integrated email / chat to track history.
3. Accounting System with "Control" Checks
Software to manage revenues, expenses, payroll, and taxes, etc., and ability to verify receipts and transactions (the verification is done by upper management to check and validate the revenues and expenses)
4. Tenant and Lease Management
Simplify tenant payment workflows, digitize receipts, and efficiently manage leases, rent collection, and maintenance requests, etc.
5. Scanning and Digitizing Physical Documents
Ability to easily scan all physical documentation (previous data and present data)
6. Reporting and Analytics Tools
Dashboards for financial, operational, and tenant data analysis. This would allow us to have a clear bird-eye view of the various data in order to analyze and take decisions
Second Point:
I would prefer to manage it internally for confidentiality purposes. However, it would be interesting to check the option of an outside vendor for a small fee
Third Point:
I wouldn't expect to have often custom changes. I would expect however to have bug fixes and maintenance for the system. Therefore, it would be ideal that the system be simply in design and infrastructure, allowing local IT specialists in Togo to provide their support.
Fourth Point:
It is preferred to start with a physical "in-office" network through a server before transitioning to cloud-based or "out-of-office" solutions
Thanks,
Alexandre Boustany