It's a Business, not just a Building
Wednesday, March 15
The #1 rule of customer service is the customer is always right. That is unless we’re talking about real estate. For some reason, many business owners (landlords) see their customers (tenants) as a nuisance, even though they are the ones who fund the entire business.Have you ever been to a restau...
Best Ever Conference Key Takeaways
Wednesday, March 01
My wife and I spent the weekend in Denver with some of the brightest minds in real estate at the Best Ever Real Estate Conference. The event was the brainchild of my friend and advisor, Joe Fairless and hosted by Ben Lapidus.I know some people hear real estate conference and envision some TV guru...
Fixing Property Management Issues
Wednesday, February 22
My wife and I spent Sunday morning scrubbing one of our multifamily units in preparation for a showing. After realizing the unit had no electricity, we found stains on the wall, nasty gunk in the sink and dead roaches on the floor, and even a few in the refrigerator. It was gross. It's the exact ...
How to Investigate Utility Expenses
Tuesday, February 14
Investigating Utility CostsTrust, but verify. When it comes to due diligence on a multifamily acquisition, you can drop the trust and solely focus on verifying the information you’ve received. On every deal we’ve done, we’ve found financial “inconsistencies” during the due diligence phase. Verify...
Why You Shouldn't Ask for Referrals
Tuesday, February 07
Recently, I sat down with my financial advisor for our annual check-in. I’ve been with him for about 3 ½ years so we know the ritual. We talk about the family, catch up on current events, review my portfolio, and then just before we wrap, he makes the ask.I dread the ask.The ask is a common busin...
3 Easy Strategies to Leap Into Multifamily
Tuesday, January 31
Whether you’re new to real estate or a seasoned single-family investor, many aspire to eventually own multifamily apartments for its range of benefits over other sectors. However, many find the asset class to be overwhelming. The reality is multifamily investing doesn’t require ‘A Beautiful Mind’...