Self Storage- Bad Customers
Monday, January 11
Follow up to a contact I had. Asking hasn't it gotten worse and customers are more disrespectful. From when we started 6 years ago with 35 units at one location, to now 7 operating locations and in 5 towns with 800 units; things haven't gotten worse; we changed. Yes we run into the people your t...
Self Storage- Deal 11, No Zoning?
Sunday, January 10
Helping a Friend out, several states away, who wants to get into Self Storage. We identified a property for sale on line and did all of the financial analysis, education, and marketing study on line over three calls. The numbers all look great. Profitability, cash flow, debt repayment, down pa...
Self Storage- Cost to Build?
Saturday, January 02
Was responding to a person on Cost to build storage. Just the building and not land, roads, sundry. This is for a drive up metal building with rollup door. This is a project we are actually building now. This was contracted about 6 months ago. Steel has taken a recent increase and I was inform...
Self Storage- Customer Insurance
Thursday, December 31
Well it rained, so that is great. We were bone dry. Can't do any dirt work at our new Self Storage site today. Here are some notes on Customer Self Storage Insurance. Enjoy sharing our experiences whenever we have down time. Building our last location and none of you will be our competitor so wan...
Self Storage- 25% vacancy, Where's the EASY button?
Monday, December 28
Corresponding with a person on an older location that has 25% vacancy. Initial response:Your original issue is 1/4 vacant. Your steering the conversation towards online marketing. Attached is a checklist to work your way through, which you may have already done.1. Unit size mix- what is your va...
Self Storage- Autopay only?
Monday, December 28
Responding to a question that popped up. We have two approaches to autopay depending on market size.a. Small markets, we offer cash or autopay. All of our locations are at high occupancy rates. We have then started culling customers. If you are consistently late, we "require" you to move to auto...