Chatbots For Your Business

In 2002 Andrew Niccol produced and directed the science fiction film Simone, when Nicola Anders, the star of out-of-favor director Viktor Taransky's new film, refuses to finish it, Taransky is forced to find a replacement. Viktor experiments with a new computer program. He names his virtual actor "Simone", a name derived from the computer program's title, Simulation One.

What is in 2020? The reality is that artificial intelligence is not part of an illusion anymore. AI is holding our everyday life. We are adapting the robots in the streets, and we are already familiar with online robots, as called - chatbots. I remember the story of the Georgian marketing campaign when the company invented woman-bot and created a personal Facebook account for her. She was very professional, funny and realistic, that she even got a job offer from the competitor's company.

In today's blog post, I want to provide arguments that you should try to use chatbots for your business. Here are the reasons:

Chatbots save your money.

Hiring someone to manage your social media accounts, might charge you with a considerable amount of money. Instead, we suggest paying once in an automated chatbot program that will serve you for a very long time and save your money out of pocket.

Chatbots can control emotions.

It is usual in business to have customers with complaints. Sometimes it is hard to control your emotions and nicely react to them, but we have to. This is where chatbots are a perfect choice. If they are programmed for every possible case, they will respond to customers appropriately, and get satisfaction anytime.

Chatbots are available 24X7.

What if one of your customers decides to get the information from your company at midnight? Chatbot responds to your clients or potential clients instantly and the probability that you lose your customer lowers down. A chatbot is always awakened and always ready for work. it never gets tired and never gets sleepy.

Chatbots help you to dodge monotonous work.

If you are in business, you know that many people ask the same questions all the time. Instead of spending time on repetitive answers, you can try chatbots and avoid the monotonous work.

To conclude, chatbots will bring your business new customers and ensures that your clients are always informed, updated and satisfied. We don't assume that human resources are not needed anymore, but instead of spending time, money and effort on the technical tasks, we could concentrate on more intellectual works.