Communication - too much or too little

Being an introvert I have had to learn to step out of my comfort zone in order to own and manage a real estate company here in Bend, Oregon. My business partner is a social butterfly and we are constantly teasing each other about how different we truly are. While he can talk to anyone anywhere about anything, I tend to be more organized and thoughtful in my communications. He has taught me to see more that what is being said and has helped me learn to really focus on the positive relationships that I create. 

In real estate we are all going to experience an upset client, a lender that doesn't communicate timely, differing opinions from spouses, brokers who don't know the full story or sugar coat things in order to avoid a conflict. Reality is that as humans we tend to allow the negative to weigh heavy on our thought process. About a month ago I had a seller client of mine become upset, this is something that I can handle everyday...I never want my clients upset with me...instead of coming to me with her concerns, she told another client and then it got back to me eventually. The funny part was that within an hour, and a glass of wine, this client and I were able to sit down and really focus on what she was upset about. Things can be improved, communication can be adjusted and we can all end up happy at the end of the day. 

The reason I am writing this is I saw some fairly negative quick to assume responses to some posts today. After reading the posts several times I saw where one could draw a conclusion that the poster was being rude/negative, but it took me several times to see this. If you feel someone is posting something negative, or saying something negative to you, I think we should all take a step back and ask ourselves why we are assuming the worst from the situation. Ask ourselves what else the person could be trying to say. Heck, ask the person what they intended to mean before we jump to conclusions. 

Real estate is a tricky thing. We don't need to make it worse with our assumptions and quickdraw responses.

Happy investing and remember that for every negative thought you keep in your mind that's one less positive one you are allowing to make your day brighter.