Handling angry seller calls

[Danny Kaminsky]

Hey BP community,

I just sent out a few thousand letters to absentee owners for the first time, and got my first angry call. Apparently I used the guy’s wife’s name and he was unhappy about that, threatening to “come for my ***”. He didn’t give me his name, but should I try to figure out who he is and take them off my list? And how should I handle this kind of call in the future?

Thanks for the help!

Danny