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Dee Jackson
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Troupble Cancelling Subscription

Dee Jackson
Posted

I need to cancel my subscription. When I click the cancel button on screen, nothing happens. I'm not redirected to another page to confirm cancellation. Please help.

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Christian Styles
Agent
  • Specialist
  • Cleveland, OH
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Christian Styles
Agent
  • Specialist
  • Cleveland, OH
Replied

Hey Dee, BiggerPockets support is super friendly and quick on their feet. 

https://www.biggerpockets.com/contact-us#customer-support

Scroll down to the bottom of the page there's a contact form you can fill out and they typically respond in a few hours. 

Good luck!

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Adam G.
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The same thing is happening to me, the cancel button is completely dead on every browser I've tried.  The "retain benefits" button is of course working just fine...

Man this does not give me good vibes at all.

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