Should PM provide itemized receipts

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Hi all, I’m a property owner in SC and use a PM. Recently, our PM company  responded to a work order to fix a malfunctioning microwave. After diagnosing the issue, noting that replacement parts weren’t available, and ordering a new microwave, we received a bill for about $660. It seemed high, so I asked for an itemized receipt. The PM claimed to not provide itemized receipts. So we went directly to Lowe’s, who provided a receipt for microwave, installation, taxes, etc. totaling about $530. We don’t have any explicit wording in our PM contract regarding coordination surcharges, but would a 25% surcharge be reasonable?

I’ll add that we were already charged approximately $90 for the initial microwave diagnosis service call separately. So over $750 all-in.

Is there anything we’re not considering? What would you do in my shoes?