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Updated 5 months ago on . Most recent reply

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13
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Vi Huang
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13
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Tenant Keeps Making Maintenance Requests

Vi Huang
Posted

I have a tenant who moved into my rental in California in Feb this year. They've lived in the home for 7 months and have made maintenance requests every single month. They installed bidets without my permission and created plumbing issues so I had to pay for a plumber to come out several times, I've had to replace a frontdoor knob and deadbolt last month even after we rekeyed the home prior to them moving in, the garbage disposal blades were jammed so had to call a handyman, repaired a broken window which my property manager claims was broken prior to them moving in even though the repair was made 3 months after they moved in. The most recent request was that the dishwasher isn't working. The repairs are starting to get more expensive and I'm not sure how to handle all these requests. Any advice or suggestions would be appreciated.

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1,052
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James Mc Ree
  • Rental Property Investor
  • Malvern, PA
804
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1,052
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James Mc Ree
  • Rental Property Investor
  • Malvern, PA
Replied

Fire the property manager.

A tenant who installs bidets already violated my lease. The plumbing bill is the tenants' to pay. Hopefully, your lease says the tenants cannot modify the property without your permission.

Some of the other items could be ordinary maintenance requests or something you are just stuck with. For example, I had a broken window when someone threw a brick through it. My tenant said they didn't break it and don't know who did. I ended up paying for it.

Some things will just break and you have to deal with it. It is important to understand why it broke. For example, were the disposal blades jammed because someone disposed of something they shouldn't have? That would be a maintenance bill for the tenant if they did not use the disposal properly.

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