Constant Work Orders After New Tenants Move In

[Scott Walters]

I would like to get some observations on this. I had a new tenant movie in about a month and a half ago. They rented sight unseen. PM's handyman goes through the property inspection checklist in between tenants to include checking the drains and caulking in the bathtub.  As soon as the tenants move in there's a barrage of issues that pop up. P trap and faucet are both leaking in the bathroom. The bath tub is leaking. The PM sends out a contractor to fix the valve stem in the shower. After about a week, another leak is reported in the tub. The handyman who did the checklist reported that it is unlikely an issue due to the caulking. Other repairs since the new tenants moved in include, a sliding door lock replacement, drywall repair from a roof leak, 4 cracked windows, a broken front door handle, light fixture replacement, blinds that are longer than the window, window screens and now a ceiling fan making grinding noises. we're about $5000 into repairs/replacements right now since the tenants moved in. After moving in, they requested the house be cleaned, carpet cleaning, the backyard to be mowed.

Now I'm getting a quote to get the caulking done in the bathtub.

The PM did a walk through of the house last week with the tenants but I feel that should have been done before the tenants moved in.  All these repairs/maintenance after the PM did a post tenant (previous) walkthrough seems unusually excessive. Just wondering what people on here think.

[Ned J.]

From what you have posted this isnt a demanding tenant issue... this is a "you didnt inspect the property very well and fix all the needed items BEFORE the tenant moved in" issue

If your PM is responsible for the post move out and pre-move in inspections, then they did a crap job. Sometimes things pop up after tenant move in that were not evident before, so stuff happens.... but your list is pretty long to have missed all of that. 

Sometimes stuff just comes in bunches and is the luck of the draw..... but this sounds like a crappy PM that didnt inspect and fix properly before move in. The items listed sound like they were going to have to be fixed anyway,so the $$$ is what it is.... but the timing sucks