Tenants resisting against using pm software

[Christopher Pray]

I think the collecting of rent manually is becoming more of a headache than it's worth. Tenants want to pay on different days, partial payments, etc. So I want to start using rent redi to collect rent to make it easier to keep track of who owes what, amongst other benefits. However, I have some tenants who are resisting my initiative. They want to continue to pay rent manually. What are some ways to overcome this?

[Mohammed Rahman]

Hey @Christopher Pray - I also own properties in NY and had faced this issue 2 years ago. 

In NYS, you cannot force a tenant to use a digital payment platform to collect rent. If they want to pay you in singles and quarters, they're entitled to do that. 

However, you may be able to incentivize them by giving them a few $ off the rent for doing so. I wouldn't use that strategy though, then it makes them believe by being difficult they can get a discount off of rent. 

I would say ok to them, and tell them to ensure to mail rent on time or else the late fee will be religiously enforced since you can't track whether the check is in the mail or not.