A Costly Disappointment - Yale Assure 2 Locks Fall Short

[Nick Graziose]

I recently invested in a whopping 28 units of the Yale Assure 2 smart lock, expecting a seamless blend of security and convenience for my home. Unfortunately, the reality has been a cascade of disappointments, with the primary offender being the shockingly inadequate battery life.

The promise of efficient power management proved hollow, as all 28 locks consistently suffered from rapid battery drain. This not only adds an unexpected financial burden for frequent battery replacements but also leaves the reliability of these locks in serious doubt.

What compounds the frustration is the absence of any low-battery indicators or warning systems. Without these crucial features, I've found myself grappling with unexpected lockouts, a situation that is not only inconvenient but raises serious questions about the locks' practicality as a security solution.

The Yale Assure 2 locks' dependence on batteries has transformed what should be a reliable smart home enhancement into a cumbersome and unreliable system. The sheer number of units amplifies the inconvenience, turning what should be a technological boon into an ongoing headache.

While the locks offer attractive features like keyless entry and remote access, the pervasive battery issues overshadow any potential benefits. The frustration of managing 28 locks, each plagued by the same problem, has underscored the need for a more robust and reliable smart lock solution.

In summary, the Yale Assure 2 locks have proven to be a costly disappointment, especially when multiplied across 28 units. If you're considering a significant investment in smart locks, I strongly recommend exploring alternative options that prioritize both convenience and reliability. Additionally, i have contacted customer service and they have not been able to give any support other than asking for the same information over and over again. The warranty will soon expire without a solution if this keeps going as if for the next few months. Very frustrating. 

[Colleen F.]

@Nick Graziose  I have not used these lock but if they have the autorelock feature I have found that to be draining on other lock types. If you don't have a well aligned lock they tend to try to relock and when the deadbolt doesn't engage that drains the battery. This happened to us where the weather stripping required pulling the door tight. I can't think of any other reason. What is the battery life?