Sold my portfolio and the property management isn’t paying me out

[Sue Vivilacqua]

Anyone else dealt with this and what did you do? I had several properties being managed by an Ohio property management company. I recently sold all the properties.  I have a pretty large balance sitting in an account with her which included balances From not getting paid the last two months of rental income and  tenant deposits and maintenance reserve funds. Also she has not added in one of the rentals deposits into the account and had shorted me on two other deposits. I’ve already paid money to the new owner for all the deposits. Also she deducted funds from my account last year to pay water bills and I found out those were never forwarded to the water company so I had to pay that out of pocket last.  Onth. I’ve sent numerous emails with proof of things to her and her team requesting all my funds. I very rarely get a reply and not everything is addressed. I finally got a small payment processed but she still owes me over $11k. I am not in Ohio so I am trying to figure out how to force her to pay me all my funds. Any advice? 

[Account Closed]

Quote from @Sue Vivilacqua:

Thanks Mike. That is what I was thinking too. The company is Tri State Property Services owner is Rebecca Gabbard( or Cirisan )  she uses multiple names. She does property management in Toledo and owns Flippin Crazy club and she buys and flips homes all over Ohio and Florida. She started out great but this last year has been hell trying to get correct rental income..constantly trying to get her to communicate with me etc. every month for the last year I ask why I’m not getting paid the balance in the ledger and she always says it’s because some of the funds are advanced rent payments that I won’t get till the next month…been going on awhile. Well now everything was sold and closed escrow Sept 7th…and I’m still trying to get my money. Then in closing I find out about huge water bills and see the monies she took from me in 2022 never hit the water department as a payment and she is refusing to address this with me. I’ve sent her proof from the water department, copies of leases showing the deposits paid, a copy of the ledger from her records that shows the balances and missing deposits and water bill deductions. I’m ready to fly out there myself…and stand in front of her office until she cuts me a check…at this point with what she owes me it will be worth it. 

I guess I would word it this way, very nicely and friendly

Step 1.

Tri State Property Services
Flippin Crazy club
Rebecca Gabbard( or Cirisan )
1234 Ripoff Court 
Toledo, OH Zip

Re Account # 12345

"Hey Rebecca Gabbard( or Cirisan ) (or whoever you are)
I closed out my account with you Sept 7 2023 and now it's
Oct 21 2023. I understand it taking 30 days max to clear
accounts but after tying to contact you and providing
a detailed list, I still have not heard from you.

The total owing is $ 00,000 and this a 7 day notice to pay
or I will be contacting the state attorney general to request
they investigate you for fraud, which obviously is a very serious
charge and of course will interupt all of your operations.

We can avoid this action by my having, in my possession,
good funds by close of business, 14 days from the date of this
letter, allowing for mailing time.

Plese make check payable to : "Good Guy Rentals"
                                                1234 Apache Dr
                                                Yuma, AZ Zip

I look forward to a speedy resolution and I mean business.

Regards,
Sue
email address
phone number

cc: attorney general state of Ohio (file)

Try that: send it certified, signature required, USPS

Step 2. Buy me a taco next time I'm in town