Santa Clara, CA · Member since 2021 · 15 posts · 7 votes
Is there a valid reason why my property manager consistently withholds some of my revenue in addition to the agreed upon minimum account balance? Numbers: $400 min account balance. My current balance is $720 with my PM after the owner draw. Why would they do this?
Honolulu, HI · Member since 2008 · 3k+ posts · 2k+ votes
3y
Aloha,
You really need to closely review your Management Agreement to see what it says about reserves or if they are witholding for taxes or other legit expenditures. If it is not addressed in the Agreement, email the PM for an explanation. Do not waste time with a phone call, get a response in writing.
Honolulu, HI · Member since 2008 · 3k+ posts · 2k+ votes
3y
Aloha,
You really need to closely review your Management Agreement to see what it says about reserves or if they are witholding for taxes or other legit expenditures. If it is not addressed in the Agreement, email the PM for an explanation. Do not waste time with a phone call, get a response in writing.
Is there a valid reason why my property manager consistently withholds some of my revenue in addition to the agreed upon minimum account balance? Numbers: $400 min account balance. My current balance is $720 with my PM after the owner draw. Why would they do this?
1. Did you read the Property Management Agreement before signing it? It should answer this. If you don't have a copy, you should get a copy and read it front to back until you understand what you agreed to.
2. Why aren't you asking your property manager this question? You should be comfortable asking questions of your PM and they should be professional enough to respond in a timely manner with a clear answer.
I would not ascribe it to incompetence or bad accounting. They probably created a "reserve" account wherein they withhold a certain amount of the Landlord's money so they have funds on hand at all times to pay bills on your behalf. For example, if they pay out your rent income on July 7th and then a plumber bill comes in on July 12th, they won't have any rent money left to pay the bill and will have to use the reserve fund of $400. When the Tenant pays August rent, the manager will use some of that rent money to build the reserve back up to $400 and then pay the rest out to you. It's still your money; it's just held so they can pay bills quickly instead of waiting for the Tenant to pay the next month's rent.
Santa Clara, CA · Member since 2021 · 15 posts · 7 votes
3y
I appreciate the thoughtful replies. I reached out to my PM prior to posting here. I'm still awaiting a reply. In the past, it takes them a few days to reply to my inquiries, which I find bothersome.
I've begun looking for other PM's in the SLC area just in case. I would appreciate any recommendations.