Using a Virtual Assistant with Property Management

[Konstantin Ginzburg]

I currently own 10 units around Louisiana. 6 of the units are self managed and 4 are managed by a property management company but we actively manage the property manager. We are looking into strategies to further streamline the process and allow us to regain more of our time. Each property has a home warranty so repairs typically just require a call to the home warranty company who then organizes the logistics of setting up a handyman from their network. The other primary time requirement is tenant interviews and screening; which I feel could also be out sourced with a pre-made script (at least the initial phase of tenant screening). Has anyone on here had experience utilizing a virtual assistant to help with property management? If so, do you feel that they added substantial value to your operations? If yes, who did you use for this service?