Water Bill Responsibility

[Neal Booker]

Hi, we recently terminated our property management relationship with Propertywize after an eviction and poor turnaround experience. We found another company the made some updates and found us a tenant. Long story short I look at the water bill and realize there is a balance of $3500. It seems the water bill had been increasing every month and they did nothing to figure out the problem from July to October when the tenant was evicted. They decided that they would only pay $50-$100 for those $900 bill months but never let us know that there was a balance that needed to be paid or that there was an issue with the water. 

Is the water bill something that the property management team should manage? And is it the tenant’s responsibility to pay the water bill if there is a water issue that the property manager didn’t fix or notify the owner about?