PM recommendations in Rochester?

Question

Anyone have any PM recommendations in Rochester? Mine doesn’t return phone calls or emails. Pretty mind blowing

Drew Sygit · Answer

@Amir Navabpour how well did you screen them before hiring them?

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership

Preston Garcia · Answer

https://www.torresturnkey.com/Daniel 585-490-8665

Kristin Hafner · Answer

Call pro builders and management (585) 698-4308. He has great communication!

Matthew Drouin · Answer

@Amir Navabpour what areas of Rochester?  Some property management companies are better equipped on certain areas and clientele.

For instance, on my work force housing, I sub out management to third party.  On those I use Gallagher Property Management and ROC On Property Management.

For my higher income properties I created my own management company to service those because those tenants demand more white glove service that I have not been able to find in third party space.  Hope that helps.

Martin Grizzanti · Answer

Call Tiffany at One7 realty

Amir Navabpour · Answer

@Preston Garcia yes

Preston Garcia · Answer

Rochester, NY?

PM recommendations in Rochester?

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