Just sent out yellow letters, couple questions

[Anthoy James]

So I'm going to send out about 200 yellow letters to 90 day lates this week. I had a couple of questions on what you guys typically do. I plan on sending out 5-6 follow up letters, typically about 1 per week. Is there a better length of time to space it out?

1) Would you recommend answering the phone calls as they come (I have a separate phone just for mailings, also have a couple of scripts to try for when they call) or letting it go to voicemail and then calling them back to weed out who is serious and who isn't?

2) Does anyone have a good contract to use for when I make an appointment with them? Do you typically sign a contract with them the day you meet them? (Assuming you can reach a deal with them)

Thanks in advance!