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Updated 3 months ago on . Most recent reply
![Matt Thelen's profile image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/2077303/1698701149-avatar-mattt281.jpg?twic=v1/output=image/crop=513x513@7x218/cover=128x128&v=2)
"Did you hear back?" email to renters from Zillow
If you're a renter on Zillow and ask a question, request a tour, or request to apply, Zillow sends a message like this to get in touch.
On the tour side, they also may ask a survey. I love it and want to understand how it works.
Does anyone know if the results of these surveys impact the rental owner's listing? For example, if someone clicks that they didn't hear back will the listing be featured lower?
![](https://bpimg.biggerpockets.com/no_overlay/uploads/uploaded_images/1724776662-Screenshot_2024-08-22_at_1.13.29_PM.png?twic=v1/output=image/quality=55/contain=800x800)