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Updated about 11 years ago on . Most recent reply
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Scripts
Good Morning and Happy New Year to you all!
Do you all use scripts or did you start out using scripts when calling motivated seller and cash buyer leads? Did you ween yourself off of the scripts when you got more familiar with the process and the business?
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I am a huge believer in scripts, collapse your learning curve - model after success.
I agreed with all prior posts: be yourself, be honest and let them talk - but if you don't know what to ask them then you risk spinning your wheels, getting frustrated and quitting. That is exactly what a script is, a series of purposeful questions and objection handlers based on anticipated answers. You can maximize conversions or be able to better pre-qualify each lead when you have a good script i.e "series of questions"
So find a series of pre-qualifying questions "SCRIPT" and internalize the questions and be prepared for certain objection handlers. Role Play, practice, call an investor friend every morning and run your scripts. Before you know it, it will feel normal and you will then be able to add your own spin to it, add your personality and NO ONE on the other line will know you are following a series of specifically designed questions in order to get the answers you are looking for - scripts.
All takes practice, which you get if you focus on lead generation and make your calls. After 2 weeks of 40-50 contacts you will be breezing through your pre-qual call scripts and be setting some great appointments.
But most important - just make more calls - everything else falls into place - this is a CONTACTS sport.