SMS Chatbot to screen maintenance requests

[Ethan Lieber]

Hi everyone! I'm hoping to get feedback from the BP community for an AI Chatbot that I've built that screens maintenance requests from tenants. 

The idea is that instead of waking you up at midnight or interrupting your day, your tenant texts this AI Chatbot. The AI takes your tenant through an emergency diagnostic. It is built to know which maintenance issues could cause property damage or could be habitability issues.

For Emergencies: The AI will call you immediately. It will call you multiple times and leave a voicemail if you don’t pick up. It also sends a text and email with the request information. (The AI has been built to overcorrect for emergencies. Better safe than sorry, right?)

For Normal Requests: The AI will only send you an email to let you know when regular maintenance requests come in. This way you're not interrupted.

How helpful does this sound to you? Private message me if you'd like to try it out. I'm looking for landlords that could provide real life feedback on the technology.