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Updated over 7 years ago, 03/21/2017

User Stats

96
Posts
68
Votes
Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
68
Votes |
96
Posts

AppFolio features - Automated e-mails?

Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
Posted

My property manager for my 4-plex uses AppFolio. I can see my statements, work orders and leases on there, but it has to be able to do more right? Is there a way that my property manager or I can set it up to send me automated e-mails when rents are deposited?

Any other helpful features you recommend asking them to use?

User Stats

96
Posts
68
Votes
Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
68
Votes |
96
Posts
Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
Replied

Not sure if bumping works on these forums. But does anyone have thoughts on this?

User Stats

941
Posts
1,478
Votes
Eric Bilderback
  • Real Estate Agent
  • Sisters, OR
1,478
Votes |
941
Posts
Eric Bilderback
  • Real Estate Agent
  • Sisters, OR
Replied

I am a property manager app folio has some great stuff.  The reports are nice and they should be able to text you when rents are deposited.  Not sure what you mean by bump.  Most of the features I think are to help save time for the property managers.  I will follow this thread I see what others suggest.  Tenets can send in work orders and rents which is huge for them and should give owners some piece of mind that things are being brought to their managers attention.

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User Stats

96
Posts
68
Votes
Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
68
Votes |
96
Posts
Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
Replied

@Eric Bilderback thanks for your comments. Bump is just a term to move a stale forum topic back to the top. Looks like it worked ;-)

When you say "they should be able to text you", do you mean that the AppFolio system should be able to send automated texts when money from my properties is deposited? I want to not have to call my PM on the 5th of the month to make sure everyone is on time each month. Or them have to remember to contact me. The neighborhood for this property is likely C or D and payments aren't reliable.

User Stats

5
Posts
0
Votes
Brett Monaghan
  • Real Estate Investor
  • San Francisco, CA
0
Votes |
5
Posts
Brett Monaghan
  • Real Estate Investor
  • San Francisco, CA
Replied

Steven,

Good question -- It's funny because they create email tools for the owner/PM (for rent increases, lease agreements, etc) to reach out potentials/current residents but there really isn't a notification or email system within Appfolio to reach out to you (the owner) with said notifications. The answer is no - they are more or less focused on communication from Owner - Residents. Frustrating when you are asking for something so simple. 

They do not have a section for web developers or you'd be able to easily create something for this. Silly when you think about it. Hope this helps

User Stats

96
Posts
68
Votes
Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
68
Votes |
96
Posts
Steven Kleppin
  • Rental Property Investor
  • Manama, Bahrain
Replied

@Brett Monaghan Thanks for the explanation! It does seem silly that it doesn't exist. I'll keep working with my PM for other ways to automate. Maybe explore IFTTT or something through the bank that they use. Thanks again and take care.

User Stats

941
Posts
1,478
Votes
Eric Bilderback
  • Real Estate Agent
  • Sisters, OR
1,478
Votes |
941
Posts
Eric Bilderback
  • Real Estate Agent
  • Sisters, OR
Replied

@Steven Kleppin

I think you have to request it then they can hit you when they are making deposits.  I don't know your relationship obviously.  But I like to get a couple days between the owner report and money due.  If I guy pays the night of the 5th it may take a day or to to get to the bank etc.

User Stats

5
Posts
0
Votes
Brett Monaghan
  • Real Estate Investor
  • San Francisco, CA
0
Votes |
5
Posts
Brett Monaghan
  • Real Estate Investor
  • San Francisco, CA
Replied

IFTTT is the best bet.. - I was thinking about mentioning this but thought it would be too technical. Let me know if you think of anything - I am in the early testing phases of something like this for automated management. Would love to hear your solution.