Virtual Assistants and Call Centers

[Brandon Barnes]

Hey BP I need some help. My wholesale business is getting ready to take the next step as I move into the Columbia, SC market. I am already realizing that having my google voice number going to my cell phone along with my cell phone itself is just to much. I am not getting to leads fast enough with live people. We are using a company called MedCom and I am not really pleased with what I get out of them. I am looking for someone who can take ALL of my incoming lead calls and present them to me in my email so I can take it from there. Is it better to use a call center? Have a VA do it for you? I know we cant advertise companies but if yall could DM me some names that I should look into I would appreciate it.

Thanks!

[Brandon Barnes]

@Ryan Dossey we use a call center now and I absolutely hate the way it sounds when you call there and then what is transcribed, plus half the time it doesnt even go there and just goes to my google voice voicemail. My partner set it up so I am working on pitching something different. I hope to be at the point where I have an office and someone live answering the call that can actually articulate more than just the script/info that I will need, plus I need a VA for scrubbing, online marketing, and other things we are doing.