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Updated almost 9 years ago on . Most recent reply

User Stats

20
Posts
9
Votes
Ron Carlson
  • Bedford, TX
9
Votes |
20
Posts

Best phone number company around

Ron Carlson
  • Bedford, TX
Posted

I am looking at using a new marketing phone number for my acquisition's team to put on bandit signs. I am looking for the following characteristics of the company I will choose to use. Any suggestions would be awesome.

1. I want to be able to have multiple local numbers

2. Each number should be able to be forwarded to a separate phone number

3.  I want a separate log in to each phone number that does not interfere with the interaction of the other numbers. For example if one of my acquisition guys logs in, they are not able to see what is going on with one of our other numbers. 

4. Need to be able to call out from the number purchased. I would hope to do this from a cell phone where I can call someone back, again using the number they called. 

5. Need to set a different Voice Mail for each number.

If anyone has a suggestion can you please explain what you like about your service?

I have used Callfire but they do not let me call out from the incoming number. I have used google voice but I can not have separate user log ins and 1 master, I have used freedom voice but I am also limited on calling out. Any suggestions would be great

Most Popular Reply

User Stats

1,568
Posts
567
Votes
Peter MacKercher
  • Residential Real Estate Broker
  • Saint Louis, MO
567
Votes |
1,568
Posts
Peter MacKercher
  • Residential Real Estate Broker
  • Saint Louis, MO
Replied

I've posted about this before, but since @Demetri T.mentioned RingCentral I wanted to chime in about their service. It's very finicky for my business. We use the mobile apps on Android phones, and sometimes the app drops audio, sometimes it won't call out, sometimes we get voicemails from 5 minutes ago and our phones never rang. We've been through their customer support to address the issue and they were completely unhelpful, veering towards annoying, for the first few months (yes months). Their level 2 technicians had us tweak some router settings and that has helped, but it's still not resolved the issue we've had with VoIP calling. Also, sometimes their servers are just down and there's nothing you can do at that point.

So, point being, I'd encourage you to consider other options seriously as you might have some great annoyances, as we have, with RingCentral.

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