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Updated over 4 years ago, 07/23/2020
Chatbots, Artificial Intelligence and Tech in real estate
I'm preparing for a radio interview today with a company that does chatbots for real estate. I know several investors using custom-built software for tracking and offer writing, they use CRM and other technology for lead gen and follow up, but I don't know of anyone here in California using AI-based tech for lead gen and follow up in the investor or Realtor space?
Any feedback on companies you've worked with? Happy with the ROI? What was your favorite feature?
I recently had a walk through for one and it was pretty cool. It allows a consumer to do lots of questioning that would typically take up a lot of Realtor time. The bot gives answers based on data from the MLS. It also allows potential buyers to select houses during searches that they want to see and that gets forwarded to the Realtor for follow up.
The user experience was much better than I was expecting and I can definitely see this will take off in the next two years, especially as major Realtor brands buy into the technology. AND, especially as more integration occurs. That's the big disconnect for me right now. I have too many tech that's disparate and I'm working overtime getting to get them all to talk to each other. My favorite is building the integration only to have one of them update and the connect breaks!
If you've got some personal experience with chatbots, would you message me? Thanks a million.