Is a lender obligated to talk to a court appointed executor?

[Joe S.]

So a seller has reached out to me and said they have a property and they cannot get a payoff because the lender will not talk to them. They told me in about a week they would be the court appointed executor. So would the mortgage company be obligated to talk to the court appointed executor? Also could a court appointed executor appoint someone as their POA as well.
 

[Leanna Carter]

As someone who has just recently lived through this, the mortgage company would not talk to me without my letters from private court saying I was executor and administrator of my sisters estate. I was also the heir to her home so it was one stop for me but her will helped eliminate a lot of other bumps. I'd see who the estate was left to and they need to file with probate county where decedent lived. Good luck. As a real estate broker and loved one, this was a challenge. I'm in NC if you need advice.