Software to Encompass all tasks

[Reese Newell]

I currently own 2 rentals and am always conscious of the scalability.  My cleaners have been missing a few small things as of late, and it seems to be sucking up some time and energy.  My initial solution was a checklist in the pantry for the cleaners to follow which worked for a while and then faded.  While trying to find a program online to import my Icals and come up with checklists that the cleaners had to submit at the end of each clean, I realized this is vital as I scale regardless and add more team members.  Is anyone here using a software that integrates icals and team members with tasks? 

So far the top 2 I am trying to learn are monday.com and smartsheets, but they are a little funky for me and I am wondering what everyone uses to manage all the interworking parts of their business as they expand.  Thanks!

[Ken Boone]

@Reese Newell So this is my take and it really depends on the area of your STR and how busy it is. My STRs are busy pretty much non stop year round in my market and my cleaners are going non stop as well. During the true peak season they are slammed. The reality is that they have to get the basics done and whatever else they see and then move on to the next STR. They are also humans and have lives outside of cleaning and they are not perfect as we are not perfect and are going to miss things from time to time just as if we were the ones doing the jobs. So here is my opinion - form great relationships with your cleaners and take care of them - if you send them long lists of items or tasks it can overburden them. I'm sure some will disagree with me. Having said that, the extra things you need to get done need to be communicated to them and once they learn your setup at your STRs if they are professionals they will get done. Having said that I have the same group of cleaners that handles all of my STRs. I don't have a random cleaner coming in each week and in that case I think a list like you mentioned might be in order. My best recommendation is to form a great relationship with your cleaner and take care of them. They will miss things from time to time, but they should be good to resolve those things as well. If this isn't happening, then maybe look for another cleaner. That's just my two cents. It will be interesting to see what others think.