How tough are you on guests for reviews?

[Sean Wilt]

How tough are y'all non guests that leave the home a bit of a mess?  We've rented our personal residence out a number of times and each time the home has been pretty spotless on our return.  We just purchased a full time rental at the beach though and we have just finished our third guest.  Seems like these guests have been not quite so considerate.  Perhaps as they know it's a full time rental vs. our personal home?

Anyway, our cleaning lady just sent me a note ranking the last guests as a 6 of 10.  toothpaste spit all over the bathroom faucets, and some sort of substance -- guessing food smeared all over the bathroom counter. They also removed a picture from the wall in one of the bedrooms and set it on the floor.

My question is, this does not seem TOOO bad, but would you rate this a 5 star?  I know on AirBnb, they won't see our review until they post theirs so no real worry that a bad reveiw would bias their review of us.  Their communication was good througout and all in all, had been good guests.  I'm surprised at the condition they left the home.

What do you think?