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Updated 5 months ago,

User Stats

17
Posts
1
Votes
Brian Fabel
1
Votes |
17
Posts

Bed Bugs Protocols as Host

Brian Fabel
Posted

We had a guest that report they were bitten by a bed bug, which they killed and didn't have its remains to confirm if it was or was not a bed bug. 

In response we did a deep clean on the unit and couldn't find any bed bugs but found some possible bug casing and bug excrement. We cant conclude if these are bed bugs or just other bugs. We have called an exterminator to come out and do an inspection. 

Our unit is booked up with one-day turn arounds for the next few weeks and I am not sure what to do next. For our guest arriving today, we contacted them and offered to put them up in a hotel. 

But.... how should we handle our next few days of bookings (assuming that the exterminator does say we need treatment for bed bugs [if they say we are free and clear than obviously no action needed]). Any recommendations with communications  (both with guests and the their respective booking platforms) and handling current upcoming bookings? 

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