VRBO vs. AirBnB

[James R.]

Just wanting some feedback from others, in regard to these two platforms.  My properties are listed on both, but I keep spreadsheets on "issues" their resolution and how much it cost to resolve them.  VRBO guests have consistently higher rates of issues.  I was beginning to think that VRBO is where you go when you've been kicked off the Airbnb platform for mischief.  I absolutely do not like the fact that VRBO keeps information on its users hidden.  Airbnb is much more transparent.  For example, if I accept a VRBO booking, it's like going in blind.  I do not even know where they are coming from.  With Airbnb, I see right away that the request is coming from say Denver.  This is important to me, because, due to the layout of my property (it is a HUGE open concept), I get a lot of people wanting to book an event space or have a party and they are located in the same city.  I decline same-city requests on Airbnb, but it's impossible to do this on VRBO.  What are your experiences with VRBO guests?  Good?  Bad?