Process for cancelling with Evolve and moving to local PM

[Jamie Tracy]

My husband and I are starting a new property management business in his small hometown. We have a potential client that is currently with Evolve.  Can anyone tell me what the process was when they cancelled their owner agreement with Evolve? I would like to know what to expect and I would like to be able to set my future client's expectations when they are ready to make the switch. 

I am assuming we would still have to honor any future reservations with Evolve and just block those dates out on our PMS, but please correct me if I am wrong.  

Thanks!