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Updated 9 months ago,
Weekend STR Couple Didn't Show Up
We had a couple that booked our cabin for Apr 5-7 but never showed up. Just curious what others would do in this situation. Should be reach out? They booked and paid through VRBO so I do have a phone # for them. We have only been in the STR game for less than a year and haven't had this happen before. They never notified us they weren't coming. Just a no show. I feel like if they had a death in the family or something like that we should offer them a stay at a different date for free since they already paid. Thoughts?